Customer-Driven Voice Assistants

Ensure a consistent, first-rate brand
experience,
achieve precise issue resolution, and unlock valuable
data-driven business prospects.

Our clients think voice AI is a promising investment

Companies worldwide that use TEMVOX AI contact centre solutions experience demonstrated outcomes

70%

Reduction in call
waiting

83%

FCR rate

52%

Increase in NPS score

32%

Increase in customer
retention rate

Our voice assistants are intricately designed
to optimise your customer support
operations, saving both time
and resources,
while delivering an exceptional customer
journey.

throughout our
operations

the TEMVOX voice bot managed more than 500 hours of phone conversations, equivalent to the workload of 5000 full-time call center agents.

within THE TEMVOX MARKETPLACE,

you'll discover a selection of over 200 templates for voice and chat bots. These templates enable you to effortlessly customize your assistant to suit the unique demands of your business.

AI-Powered Audio and Phone Chat Bots - Illustration

throughout our
operations

the TEMVOX voice bot managed more than 500 hours of phone conversations, equivalent to the workload of 5000 full-time call center agents.

within THE TEMVOX
MARKETPLACE,

you'll discover a selection of over
200 templates for voice and chat bots. These templates enable you to effortlessly customize your assistant to suit the unique demands of your business.

For small business

Tailored to small businesses, our no-
code AI voice and chat bots are
intentionally designed with user-
friendliness in mind, making them
effortlessly integrated for a quick and
efficient initiation of automating your
customer support operations.

Tailored to small businesses, our no-code AI voice and chat bots are intentionally designed with user-friendliness in mind, making them effortlessly integrated for a quick and efficient initiation of automating your customer support operations.

For med-sized

Customised for medium-sized businesses, our AI voice
bot can be readily adapted to offer customers a
personalised experience, distinguishing their business
from the rest.

Customised for medium-sized businesses, our AI voice bot can be readily adapted to offer customers a personalised experience, distinguishing their business from the rest.

For enterprises

Customized Solutions for Large Enterprises: Our team specialises in customising solutions to meet the specific requirements of high-demanding large businesses.

This is how voice assistants establish
communication
during phone interactions:

Logistic Robot calls offer valuable information to a potential client

Real Estate Robot calls provide a potential offer of selling a house

Bank Robot calls to conduct a survey about the quality of services

Debt Collection Robot calls provide the information about loans

How could a customer-
focused voice
assistant
benefit your business?

Advantages of call centre
automation using
TEMVOX
conversational AI solutions

Support queries after business hours are no longer a problem. With TEMVOX-powered virtual assistants, you can now deliver round-the-clock support - your customers will get their questions answered and requests completed at any time!

Voice bots can resolve up to 70% of your customers’ issues and questions during their first interaction. They understand caller intent and engage in personalised conversations using real-time customer information from your CRM system giving immediate and relevant responses.

TEMVOX virtual assistants handle routine queries from customers giving live agents the opportunity to take more calls with complex queries. Employees are no longer at risk of “burnout” doing time-consuming mundane tasks, and their efficiency is increased.

Provide customers the option to speak with you in the language they are most comfortable with to express their concerns better. TEMVOX AI supports 20+ languages to help you best serve your international customers making them feel more valued.

Expand your channels supporting your customers where they prefer. TEMVOX implementation allows for seamless switching between customer care channels, helping you deliver a consistent and uninterrupted brand experience.

Automation takes some of the manual tasks off your agents, lowering operational costs while maintaining the same level of service. IVRs are effective at diverting conversations from human agents which also translates to considerable cost savings in employing and training of additional human agents.

Advantages of call centre automation using TEMVOX conversational AI solutions

Craft and personalize your
AI assistant to your preferences,

whether you choose to customise an existing bot from our
catalogue or create an entirely new one.

No Coding Required

Effortlessly configure a scenario bespoke to
your
exact requirements with the help of our
skilled team.

Advantages of call centre automation using Temvox conversational AI solutions
Incorporate the assistant into a range of services

Incorporate the assistant
into
a range of services

Once you have configured your assistant, you can effortlessly integrate it with a diverse array of systems, including IP-PBX, CRM platforms, and messaging apps like Facebook Messenger, WhatsApp, and WeChat. Furthermore, we provide well-documented APIs for additional integrations, ensuring uninterrupted connectivity.

Our AI assistants enable
consistent
communication
across multiple channels.

including call support, social networks, instant
messengers, SMS,
and email. They adhere to predefined
scenarios and share client
information, ensuring a
unified and informed process.

AI assistants that enable consistent communication across multiple channels.
Track statistics in your personal account

Track statistics in your
personal account

You can monitor all statistics of your AI assistant within your personal account, including information regarding your bots, logs and iteration costs, customer database, and comprehensive analytics on campaign performance.

Simplified Initiation
= User-Friendly Operation

Begin your AI voice and chat bot
journey effortlessly
through three
simple steps.

Simplified Initiation = User-Friendly Operation

Answer 10 questions

Time: 8 minutes

Ten simple questions enable the system to determine
tasks for your assistant.Tariff Selection

Choose your tariff

Time: 30 seconds

Pick the most suitable tariff and proceed with
payment as indicated in the invoice.

Assistant ready in 24 hours

Time: 24 hours

In a mere 24 hours, our AI technology will create an assistant specifically tailored to your needs. It will then go through a thorough review by our team of experts to guarantee optimal performance.

What are the most significant
challenges you're
currently
encountering in customer
service?

TEMVOX AI supports
businesses as they embark on
their
digital transformation
journey.
Get in touch with
us
for a conversation on how
we can offer assistance.

FAQs

What is an AI voice and chat assistant?

An AI voice and chat assistant is a computer program powered by artificial intelligence (AI) that can engage in natural language conversations with users through voice or text-based interfaces.

How do AI voice and chat assistants work?

These assistants work by utilizing natural language processing (NLP) algorithms to understand user inputs, process the information, and provide relevant responses or perform tasks based on predefined instructions.

What are the benefits of using AI voice and chat assistants?

AI voice and chat assistants offer benefits such as improved customer support, automation of routine tasks, enhanced user engagement, and 24/7 availability for assistance.

Can I customize the appearance and behavior of my AI assistant?

Yes, you can often customize the appearance, voice, and personality of your AI assistant to align with your brand and cater to your target audience.

What industries can benefit from AI voice and chat assistants?

AI assistants have applications in various industries, including e-commerce, healthcare, customer service, education, and more. They can assist with tasks specific to each industry.

Is it possible to integrate AI assistants with existing software or systems?

Yes, AI assistants can be integrated with existing software, websites, mobile apps, and even hardware systems to enhance their functionality.

How do I ensure the privacy and security of user data with AI assistants?

Implement strong data encryption and adhere to privacy regulations to protect user data. Ensure that your AI assistant is designed with security in mind.

Can AI assistants understand multiple languages?

Many AI assistants are capable of multilingual support, allowing them to understand and communicate in various languages to serve a global audience.

Are AI assistants accessible to people with disabilities?

AI assistant developers often prioritize accessibility features to ensure that people with disabilities can use them, including screen reader compatibility and voice commands.

How can I get started with implementing an AI voice or chat assistant for my business?

To get started, you can explore AI development platforms, engage with AI solution providers, or consult with AI development experts to plan and implement a tailored solution for your business needs.

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Contacts

We're excited to hear from
you and answer any questions
you may have
about our
platform and services.

Please feel free to contact us using
the information below:

We look forward to receive your
response and
discovering how
our AI voice
and chat bots can
assist
in the growth and
prosperity of your business.

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