Chat platform
TEMVOX.ChatPlatform
The chat platform consolidates customer correspondence with your operators into a single interface. Regardless of whether customers write in their messenger or the widget chat on your website, everything is visible in one place, including dialogue history across all channels.
Get control over your
correspondence with
customers in 4
simple steps:
Registration in
personal account
Creating and
configurating your chat
Channel detection,
widget and panel setup
Embedding widget
code on your site
Upon registration in your personal account, an automated test bot will be promptly loaded. Our managers are available to provide support at every stage.
Use the chat platform to:
Evaluation of the quality of communication between employees and
customers
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Managing the work of your contact centre or sales department
Informing clients and receiving applications and appeals from them
Service and technical support for your customers
Evaluation of the quality of communication between employees and customers
Managing the work of your contact centre or sales department
Informing clients and receiving applications and appeals from them
Service and technical support for your customers
Advantages of Temvox
technologies:
"Single window" — communication with customers from the operator panel, regardless of their channel
Manage your employees' communications from anywhere in the world
Saving end-to-end dialog history from any channels
Advanced analytics of the quality and volume of communications
Connecting to a widget on your site
Work in Telegram, WhatsApp, email, SMS
Uploading customer contacts to a file or directly to your CRM
Transmission of appeals to specialized specialists
Seamless switching between communication channels, including between the operator and the bot, is possible at any time.
Contacts
We're excited to hear from
you and answer any questions
you may have
about our
platform
and
services.
Please feel free to contact us using
the information below:
We look forward to receive your
response and
discovering how
our AI voice
and chat
bots
can
assist
in the growth and
prosperity of your business.
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